EU Cyber Resilience Act (CRA) Vulnerability Incident Reporting

This contact form serves as the single point of contact for LICORbio and SERVA under Article 13(17) of the EU Cyber Resilience Act (CRA) for reporting cybersecurity vulnerabilities and other security concerns involving our products.

Please use this form only if you believe you have identified a cybersecurity or other security vulnerability or concern. This form does not replace our existing technical support or commercial communication channels for product support, service, sales, or other routine inquiries.

To help us fully evaluate and respond to your report, provide the requested information as completely as possible. Fields marked with an asterisk () are required.

Your contact information

LICORbio or SERVA instruments or firmware

Select the LICORbio or SERVA instrument(s) from this list if your report involves an instrument or its firmware. Select None if there are no applicable instruments or firmware.

This information is essential.

Application software

Select the application software involved in your report. Select None if there is no applicable application software.

This information is essential when the report involves software.

Vulnerability details

Describe the concern and include the information needed to reproduce or assess it.

Is the security problem you are reporting actively being exploited?